Payment Policy – Aeroobytep

Effective Date: January 6, 2025

At Aeroobytep, we aim to provide a secure, convenient, and seamless payment process for our customers. This Payment Policy outlines the available payment methods and important terms related to payments for purchases made on our website https://aeroobytep.com. Please read through our policy carefully to ensure a smooth shopping experience.

1. Accepted Payment Methods

We offer a variety of payment methods to provide flexibility and convenience for our customers. The following payment methods are accepted:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • Online Payment Services:

    • PayPal: For secure, fast online payments.
    • Apple Pay: A convenient payment option for iOS device users.
    • Google Pay: For Android device users who prefer mobile payments.

  • Gift Cards and Promo Codes:

    • We may occasionally offer gift cards or promo codes that can be applied to reduce the cost of your order. These codes can be entered during the checkout process, and the discount will be applied before payment is finalized.

2. Payment Processing

  • Secure Transactions: All transactions are processed securely through trusted payment gateways. We use SSL (Secure Socket Layer) encryption to ensure that your payment information is transmitted securely over the internet.

  • Authorization and Verification: After you provide your payment details, your bank or payment service provider will authorize and verify the payment. We do not store sensitive information like credit card numbers on our servers. This is handled securely by our payment processing partners.

  • Currency: All transactions on Aeroobytep are processed in USD (United States Dollars). If you are purchasing from outside the United States, the final charge will be converted to your local currency based on your payment provider’s exchange rates.

3. Payment Timing and Order Processing

  • Order Confirmation: Once your payment is processed successfully, you will receive an order confirmation email with details of your purchase. This email serves as your receipt and proof of purchase.

  • Payment Authorization: Payment authorization must be completed before your order can be shipped. If there are any issues with payment authorization, your order may be delayed, and we will contact you for further action.

  • Payment Failures: In the event that a payment fails (e.g., insufficient funds or declined card), we will notify you via email or phone. You may be asked to provide an alternate payment method to complete your purchase.

4. Sales Tax

Sales tax will be added to your order based on your shipping address. The applicable sales tax rate will be displayed during checkout. Customers are responsible for paying any sales tax in accordance with local, state, or federal regulations.

5. Payment Disputes and Chargebacks

  • Disputes: If you have any concerns or issues with the payment, please contact us at info@aeroobytep.com immediately. We aim to resolve disputes amicably and quickly.

  • Chargebacks: If you initiate a chargeback with your payment provider, Aeroobytep reserves the right to cancel your order and take necessary steps to resolve the situation. If the chargeback is found to be invalid, you may be liable for any fees incurred.

6. Refunds and Cancellations

  • Refunds: If you are eligible for a refund, we will process it through the original payment method. Refunds may take 5-10 business days to appear in your account, depending on your payment provider’s policies.

  • Cancellations: Once an order is placed and processed, it may be difficult to cancel. If you wish to cancel an order, please contact us as soon as possible at info@aeroobytep.com. We will make every effort to cancel your order before it is shipped. However, if the order has already been dispatched, it will need to be returned in accordance with our Return and Refund Policy.

7. Security Measures

  • Encryption: We use the latest encryption technologies to secure all transactions and protect your personal and payment information.

  • Fraud Prevention: Aeroobytep takes fraud prevention seriously and employs various security measures to protect your information. We may ask for additional verification for suspicious transactions.

8. Customer Support

If you have any questions or concerns regarding your payment, please do not hesitate to contact our customer support team:

Our customer service team is available Monday to Friday, from 9:00 AM to 6:00 PM CST.