Shipping Policy – Aeroobytep

Effective Date: January 6, 2025

At Aeroobytep, we are committed to delivering your order quickly, securely, and efficiently. This Shipping Policy outlines the available shipping options, processing times, and costs associated with your purchase from our website https://aeroobytep.com. Please review our policy carefully to ensure a smooth shopping experience.

1. Order Processing Time

  • Order Confirmation: After placing your order, you will receive an order confirmation email. This email confirms that we have received your order and is not an indication of shipment.

  • Processing Time: Orders are processed within 1-2 business days (Monday to Friday). Please note that orders are not processed on weekends or holidays. You will receive an email with tracking information once your order is shipped.

  • Delays: Occasionally, there may be delays due to high demand, stock availability, or external factors. If any significant delay occurs, we will notify you via email.

2. Shipping Methods and Delivery Times

We offer various shipping options to ensure the timely delivery of your order. Shipping times are based on the shipping method selected and your location.

  • Standard Shipping:

    • Estimated delivery time: 5-7 business days (within the United States)
    • Standard shipping is the most economical option, and delivery times may vary based on location.

  • Expedited Shipping:

    • Estimated delivery time: 2-3 business days (within the United States)
    • For faster delivery, expedited shipping ensures your order arrives within a few business days.

  • Overnight Shipping:

    • Estimated delivery time: 1 business day (next day delivery if ordered before 12:00 PM CST)
    • If you need your order urgently, select overnight shipping for delivery by the next business day.

  • International Shipping:

    • We offer shipping to many international destinations. Shipping costs and delivery times for international orders vary based on the destination.
    • International Delivery Time: Typically, 7-21 business days, depending on the destination country.
    • Customs and Import Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

3. Shipping Fees

Shipping fees are calculated at checkout based on the weight and size of your order, as well as your delivery address. The total shipping cost will be displayed before you complete your purchase.

  • Free Shipping: For orders over a specific value, we offer free standard shipping within the United States. The eligibility for free shipping will be calculated during checkout.

4. Order Tracking

Once your order is shipped, we will send you a shipment confirmation email with a tracking number. You can track your order on the carrier’s website to monitor its delivery progress.

  • To track your order, simply click on the tracking link provided in the shipment confirmation email.
  • If you have any issues with tracking or experience any delivery issues, please contact our customer service team at info@aeroobytep.com or call (507) 754-5046 for assistance.

5. Address Accuracy

Please ensure that the shipping address you provide at checkout is accurate and complete. Aeroobytep is not responsible for any delays or errors that result from an incorrect address.

  • If you realize that you’ve made a mistake in your shipping address, please contact us as soon as possible to correct it before your order is processed.

6. Undeliverable Packages

In the event that a package is undeliverable (e.g., due to an incorrect address, customer not available for delivery, or failure to collect from a post office), it will be returned to us. We will issue a refund or reship the order upon request, but additional shipping charges may apply.

7. Shipping to P.O. Boxes

We do offer shipping to P.O. Boxes via standard shipping. However, expedited and overnight shipping may not be available for P.O. Box addresses.

8. Customer Support

If you have any questions or concerns regarding shipping, please feel free to contact us:

Our customer service team is available Monday to Friday, from 9:00 AM to 6:00 PM CST.

9. Shipping Policy Changes

Aeroobytep reserves the right to modify this Shipping Policy at any time. Any changes will be effective when posted on our website. We recommend checking the policy periodically for updates.